About us
A family firm, not a franchise.
Listed Window Refurbishment is a family run firm with more than thirty years in the sash and case trade, and a limited company since 2006. Every window we restore or make passes through our own workshop in Glasgow's East End, and after thousands of jobs, our name still goes on every one of them.
How we work
We refuse quick fixes
A sash and case window is a machine: cords, weights, pulleys and timber that have run together for a century. Fixing one properly takes joiners, glaziers, pointers and painters who each know their trade — so that is exactly who we employ.
Everyone on your job is directly employed by us: time served tradesmen and the apprentices they train. Our operatives carry valid CSCS cards. We do not use subcontractors. A General Liaison Officer, your single point of contact, keeps you updated every day the job runs, and the site is left tidy every evening. It is a slower way to build a company, and the only way we would want to.
That approach is why we have been trusted with buildings like Edinburgh City Chambers and Scotland Street School Museum — and why most of our work still comes from tenement flats, terraces and villas whose owners heard about us from a neighbour.
What stands behind the work
Credentials, in plain words
More than thirty years in the trade
More than thirty years at the bench, and a reputation that depends on every window still running sweetly in twenty years.
Our own workshop
Every new sash and every replacement section is made by our own joiners on Strathclyde Street, Glasgow — we are makers, not middlemen.
SafeContractor approved
Our health and safety arrangements are independently assessed by SafeContractor, and we are covered by £5 million public liability insurance, with documents available on request.
Employed tradesmen only
Qualified joiners, glaziers, pointers and painters, all carrying CSCS cards, with the firm registered with the CITB. No subcontractors, ever.
Guarantees that outlast fashions
A 5 year guarantee on restoration work and 10 years on new windows and sashes. Aquamac draught proofing carries a lifetime guarantee. Our microporous paint has an expected life of up to 14 years, which is the paint's rating rather than a guarantee.
Conservation authorities
More than thirty years of working hand in hand with Scotland's conservation and listed building authorities, helping owners through listed building consent and planning applications, drawings included.
Passing the trade on
Teaching the next generation
Traditional skills only survive if someone hands them on. In 2025, Perth and Kinross Heritage Trust invited us to demonstrate at their Traditional Building Skills Roadshow, where high school pupils across Perthshire meet the trades that keep Scotland's old buildings standing.
Our demonstrators showed them how a sash and case window comes apart, what lives hidden inside the case, and how a hundred year old window is brought back to life with hand tools and patience. If even one of them picks up a chisel because of it, the trade is in good hands.
The same commitment runs through the firm: we are registered with the CITB — the Construction Industry Training Board — and our people are trained in the traditional way, at the bench and on the job.
That training makes headlines of its own. In 2025 we were awarded the restoration of the sash windows at Castlemilk Hall in Carmunnock — Glasgow's last remaining village — in collaboration with Glasgow City Heritage Trust. Our apprentices' part in the project was featured in the Glasgow Times, where apprentice Demi Bushi said the work gives her “a great reason to get up in the morning.”
The people behind the windows
From time served joiners to the next generation learning the bench, everyone at Listed Window Refurbishment is directly employed and trained in the traditional way — because a sash and case window cannot be fixed from a manual.
Deal with the people who actually do the work.
Surveys are free, quotations are written and itemised, and there is never any obligation.
Arrange a free survey
Not sure whether to restore, upgrade or renew? Let us have a look.
Tell us a little about your windows, with a photo or two if you have them, and we will call you back to arrange a visit.
You enquire
Send the form, with photos if you have them, or phone us. We aim to call you back the same working day.
Free survey
We visit at a time that suits you and assess every window individually.
Written quote
A clear, itemised quotation with no hidden extras — and never any obligation.